Through Reewire Global Services we provide professional services globally. We operate, monitor and maintain Reewire Private Cloud around the clock, all year round.
Reewire R&D is based in Paris. This department manages technical teams and projects in multiple countries.
The 4M Platform provides clients with seven core products and exchange services. Each core product can be adapted, modified, extended and combined with any other core product. This avails solutions that can be highly specialized, customized and locally adapted. Each of the core products can also be deployed as stand-alone solutions.
4M Banking equips financial institutions with an agile, quick and cost-efficient solution, that allows them to provide secure transaction services to their customers. Meanwhile it helps these institutions reduce cost, grow revenue, and improve their operational margin.
Banks, micro-finance institutions, SACCOs, and credit unions are availed new ways to strengthen the loyalty of existing customers and at the same time to expand market reach and acquire new customers. Combining mobile banking with other core products represents the means to create new, sustainable revenue streams and turn traditional cost centers into profit centers.
4M Banking is a smart combination of a financial transaction processing engine and a multi-channel telecommunication platform. It simultaneously enables USSD, SMS, IVR, and data access from any mobile phone via any operator’s network (GSM, GPRS, EDGE, 3G and 4G).
4M Banking leverages existing IT infrastructure investments. It integrates easily with the bank’s ATM infrastructure, prepaid card offerings, products and other services already available in the core banking system.
To externalize the network of the bank,4M Banking can be combined with Agency Banking. It can also be combined with Mobile Money, Mobile Payment and a broad range of value-added services. These include international and domestic remittance, and airtime top-up.
4M Money enables financial institutions and telecom operators to extend their reach through externalization of their network. It avails the institutions to address new customer segments with new, compelling, and innovative products and services.
The unique capabilities of 4M Money enable banks, micro-finance institutions, SACCOs, credit unions, and mobile network operators (MNOs) to deploy scalable, cost-efficient, and innovative mobile financial service solutions.
4M Money enables financial institutions and MNOs to address the unbanked population and the under-served customers of traditional financial institutions. With the advanced toolbox, new compelling and innovative service offerings, that are meaningful to these segments, can be introduced.
4M Money also provides a full tool-set for designing, developing and deploying new services, as well as acquiring and exchanging services across own and 3rd. party agent networks. This represents ways to generate new revenue streams.
4M Pay enables retailers, merchants, distributors, online shops and service providers to improve the customer experience, reduce cost of payments, and time to money. It enables the establishment of stronger relationships with customers and partners.
The payment itself becomes a trusted relationship, a new sales channel and a source of highly valuable business intelligence data.
4M Pay avails streamlined payment operations. It reduces cost and risk, while improving commercial margins, profit and the customer service experience.
4M Pay provides an agile, robust, scalable, and highly secure toolbox for orchestrating mobile payments under three broad categories:
Merchant and retail payment enable merchants and retailers to receive payments from users across mobile banking and mobile money solutions of multiple banks. And it provides a broad range of services to improve customer experience, loyalty and revenue per customer. A range of contactless technologies can be applied. These include NFC, Textual OCR, Bluetooth, and IBeacons.
This solution enables businesses to issue and redeem vouchers, gift cards and stored value assets; all with a unique identifier and key for redemption. Stored value assets also include gift cards, discount coupons, arbitrary types of accounts, tokens and potentially crypto-currency.
This enables seamless mobile bill payment both by connecting bill data feeds and by managing bill information. Bills can be paid directly with any payment instrument available on the Platform.
Bulk payment and disbursement enable a broad range of scenarios. These include salary payments, NGO subsidies, payment disbursements, public institutions disbursements of scholarships, and pensions, along with other mass disbursement and payment services.
4M Agent is the component used to manage agents, both in solutions for agency banking and for mobile money. It is a powerful tool designed to manage point-of-sales networks and distribution networks of merchants and retailers.
4M Agent provides a full tool-set for agent network management. It enables management of multiple agent networks with easy distribution of services both across own and 3rd. party agent networks. In combination with the 4M eSwitch, it avails the exchange of services across multiple agent and distribution networks. This combination includes cross-network compensation, and settlement between networks with different banks and financial instruments.
Networks and ecosystems of multiple networks can be extended with automatic teller systems (cash kiosks), ATM networks and POS systems. This enables authentication and/or identification with multiple methodologies, KYC processes and biometrics.
This enables the administrator to setup new agents and sub-agents in combination with existing agents. It also makes it possible to allow any agent to directly add sub-agents.
The number of tellers can be defined for each agent and sub-agent. It can also be defined which services the agent can use. And it can set limits, commission, and fees for each service available to the agent or sub-agent.
This avails the control of agent accounts and agent deposits for each agent and sub-agent.
This feature is built so that agents can only transact within the limit of his deposit and available balance. When an agent has cashed in the equivalent of his account balance, he will not be able to transact until his account has been replenished.
Here a full set of reports are provided for the agent to measure his overall performance. This includes the performance of each teller and sub-agent. It supports all operational processes for opening and closing tellers with work-shifts, cash-box reconciliation with the teller account, and transaction log. It supports float management and enables alerts and special reporting to monitor float availability in the agent network.
4M Transfer enables domestic and international money transfers and remittance in private networks. It provides a full tool-set for managing advanced solutions both on the transmission and on the termination side.
4M Transfer provides flexible tools for any type of transfer between traditional bank customers, mobile money customers, and prepaid and credit card customers. Hereby cash transactions are enabled to and from unbanked and non-registered customers.
4M Transfer provides real-time clearing and switching between different banks and currencies. Transfers are instantly available to the receiver, both locally and internationally. Diaspora can have a local mobile wallet in the home country, load it directly from abroad, and then transfer money instantly to the receiver’s mobile phone or via the agent network in cash.
It also provides a full framework for management of compliance and reporting. The system can be connected to multiple organizations. It can be used to check against black lists and white lists. And all KYC data can be collected and stored in a consolidated KYC repository.
Reewire has identified a specific and pertinent need for secure consolidation and streamlining of workflows with multiple money transfer organizations (MTOs). Most exchange bureaus and remittance companies are working with multiple MTOs. They end up dealing with as many web interfaces as they have MTO partners. And with each MTO they need to implement different security schemes and operational flows.
4M Consolidated Transfer and Remittance leverages the 4M Platform’s multi-application capability. It does so by electronically connecting to each MTO. Hereby it provides the remittance company one consolidated standard interface for all the MTOs that they work with. This provides a single “sign on” with improved security, staff control, and segregation of duties, and one streamlined operational process. It improves real-time monitoring, cash-box management, and reporting. And it avails tracking tools for improved decision making and unlimited management of 3rd. party MTO services, both for the sending and for the receiving party.
4M Transfer enables domestic and international money transfer and remittance in a private network, providing a full tool-set for managing advanced solutions both on the transmission part as well as the termination. Provides a flexible toolbox for any type of transfer between traditional bank customers, mobile money customers, pre-paid card or credit card customers – allowing cash transactions to and from unbanked and or non-registered customers
4M Transfer provides real-time clearing and switching between different banks and currencies, so transfers are instantly available to the receiver both internationally and locally. Diaspora can have a local mobile wallet in their home country and load their mobile wallet directly from abroad and hereafter transfer money instantly to the receiver’s mobile phones or via the agent network in cash.
4M Transfer provides a full framework for management of compliance and reporting. The system can be connected to multiple organizations for checking against black lists, white lists and all KYC data can be collected and stored in a consolidated KYC repository.
Reewire has identified a very specific and pertinent need for secured consolidation and streamlining of the workflows with multiple money transfer organizations (MTO). Most exchange bureaus and remittance companies are working with multiple MTOs and end up dealing with as many web interfaces as they have MTO’s partners. Each of these MTO implementing different security scheme and operational flows.
This Consolidated Transfer and Remittance product leverages the 4M Platforms multi-application capability by electronically connecting to each MTO and hereby providing the remittance company a consolidated standard interface for all the MTOs they work with. This provides a single “sign on” with improved security, staff control, segregation of duties and one streamlined operational process. It also improves real-time monitoring, cash-box management, reporting, tracking tool for better decision making and unlimited management of 3rd. party MTO services, both for sending and receiving.
The ePayment Gateway enables merchants, retail networks, and online shops to accept any existing, local electronic payment.
These electronic payment instruments include cards, mobile money, mobile banking, and stored value assets.
The ePayment Gateway can be integrated directly into mPOS applications, existing hardware, and POS terminals as well as into the processes for check-out and payment in online shops.
4M eSwitch provides inter-operability between multiple service providers, networks and ecosystems. This makes it easy for owners to set up new services and commercial terms for re-distribution into different channels and distribution networks.
It provides real-time reporting, reconciliation, as well real-time and sequential settlements.
When deployed for a bank the interoperability allows the bank to handle procurement and exchange of services between multiple stakeholders. The bank can act as settlement bank between numerous networks, that consist of multiple service providers, intermediaries and sellers.
4M Hybrid Solutions are customized bundles of core-products. Each bundle has unique design, functionality and configuration. They target specific needs in vertical market segments.
The vertical market segment solutions include
4M Hubs & Ecosystems are customized hybrid solutions. They have explicit focus on building ecosystems and orchestrating interoperability between multiple stakeholders.
These hybrid solutions are defined by three key characteristics
They consolidate payment instruments and payment methodologies, into a payment hub, providing a broad range of payment options.
The typical hub solutions and ecosystems are
Through Reewire Global Services we provide professional services globally. We operate, monitor and maintain Reewire Private Cloud around the clock, all year round.
Reewire R&D is based in Paris. This department manages technical teams and projects in multiple countries.
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